ByIt is a common problem for iPhone users that streaming apps like Netflix, YouTube, Amazon Prime Video, and Hotstar don’t work properly when they use cellular data instead of Wi-Fi. This problem can occur due to many reasons, such as network settings, app permissions, data restrictions, or iOS bugs. In this article, we will tell you detailed solutions that can help you fix this problem.
1. Restart iPhone
If streaming apps on your iPhone are not working on cellular data, restart the iPhone first. This method can sometimes fix minor problems instantly.
How to restart iPhone?
iPhone X and later models:
Press the Side button and the Volume Up/Down button at the same time until “Slide to power off” appears.
Slide the slider on the screen to the right.
Restart the iPhone after 30 seconds by pressing the Power button.
iPhone 8 and earlier models:
Press and hold the Power button and slide when Slide to Power off appears.
Turn on the Power button 30 seconds later, then press and hold the Power button.
2. Make sure Cellular Data is enabled
Streaming apps won’t work if they don’t have cellular data enabled. To check and enable it:
Open Settings.
Tap Cellular.
Turn on Cellular Data for Netflix, YouTube, or other apps.
3. Reset iPhone’s Network Settings
If there is a mistake or problem with your network settings, it will be helpful to reset it.
Steps to reset network settings:
Go to Settings > General > Transfer or Reset iPhone > Reset.
Tap “Reset Network Settings”.
The iPhone will restart and all Wi-Fi, Bluetooth, and VPN settings will be reset.
4. Turn off Data Saver Mode
Streaming apps won’t work properly if you have Low Data Mode turned on. To turn it off:
Go to Settings > Cellular > Cellular Data Options > Data Mode.
Turn off Low Data Mode.
5. Disable VPN
If a VPN is turned on on your iPhone, it can slow down the network and block streaming apps.
How to turn off VPN:
Go to Settings > VPN.
If a VPN is connected, disconnect it.
6. Update iOS
Older iOS versions may have network or app-related bugs. To update it:
Go to Settings > General > Software Update.
If an update is available, download and install it.
7. Update or reinstall the app
If a particular streaming app is not working, update or reinstall it.
To update the app:
Open the App Store.
Tap the profile icon.
Tap the “Update” button next to the streaming app.
To reinstall the app:
Go to Settings > General > iPhone Storage.
Uninstall the app and reinstall it from the App Store.
8. Turn on background data for streaming apps
Sometimes streaming apps don’t load properly due to a lack of data access in the background. To turn it on:
Go to Settings > Apps > Netflix/YouTube/Hotstar.
Turn on Background App Refresh.
9. Contact your mobile network provider
If the problem persists despite all the above methods, contact your mobile network provider (Airtel, Jio, Vi, or BSNL) and ask if any data restrictions have been imposed.
Conclusion
If your iPhone is not running streaming apps on cellular data, try all the above methods.
Restart
Reset network settings
Turn off Low Data Mode and VPN
Update iOS and apps
Turn on the background data
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Frequently asked questions (FAQs) for problems with streaming apps on iPhone
1. Why are streaming apps on my iPhone only working on Wi-Fi but not on cellular data?
Answer: Cellular data may be turned off, data saver mode may be on, or there may be a problem with network settings. Go to Settings and check that cellular data is enabled for those apps.
2. My iPhone won’t load videos in streaming apps, what can I do?
Answer:
Restart the iPhone.
Disable Low Data Mode and VPN.
Reset network settings.
Update iOS and apps.
3. How to reset network settings on iPhone?
Answer:
Go to Settings > General > Transfer or Reset iPhone.
Tap Reset and select Reset Network Settings.
The iPhone will restart and all Wi-Fi, Bluetooth, and VPN settings will be reset.
4. Can VPN block streaming apps?
Answer: Yes, some VPN servers may block streaming services or slow down video buffering. If the problem persists, disable the VPN and check again.
5. Why is my iPhone’s cellular data not fast?
Answer:
Low network coverage
Data limits or carrier restrictions
Low Data Mode on
VPN or background apps using data
6. Streaming apps not working after iOS update, what do I do?
Answer:
Restart the iPhone.
Reset network settings.
Update or reinstall the apps.
If the problem persists, contact Apple Support.
7. Can mobile network providers limit my streaming speed?
Answer: Yes, some mobile network companies may limit video streaming speed. Contact your network provider and get the data plan information.
